Safe-Start Supplement
My Role
As a Service Designer, I led the Primary and Policy & Regulatory Research to define clinical safety windows and FSSAI compliance for the trial-first model. I drove Facilitation & Co-design, Ideation, and Prototyping to create a hybrid tracking system, culminating in a comprehensive handover Briefing for cross-functional implementation.
Organisation
Amura Health. AI, Chennai
Project Overview
Designed a Safe-Start supplement trial experience to reduce client anxiety and improve clinical visibility during early supplement intake by reimagining symptom logging as a low-effort hybrid service that blends physical tools with digital escalation flows, while aligning client experience, care team triaging to enable safer, clearer, and more scalable preventive care.
Challenge
Clients are introduced to multiple supplements at once through large bulk deliveries, leading to confusion, low adherence, limited understanding of purpose, and poor symptom tracking. Any adverse reaction often results in wasted products and missed clinical insights.
Outcome
A Safe-Start supplement trial system was designed combining an advent-style physical trial pack, a low-effort digital/physical symptom tracker. This approach simplifies symptom reporting for clients while enabling structured, timely escalation and review by care team, improving safety, clarity, and care coordination..
© 2026 by Atchayaa Krishnan..